Front Desk Receptionist

Smart Express Sentosa · 📍 Maros, Sulawesi Selatan · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 6.000.000 per month
Smart Express Sentosa is seeking a dynamic and friendly Front Desk Receptionist to join our team. As a Front Desk Receptionist, you will be the first point of contact for our customers and visitors, ensuring a warm and welcoming experience. This role is perfect for someone who is passionate about customer service and wants to make a difference in the travel industry.

📋 Tanggung Jawab Pekerjaan

Greet and assist customers and visitors with a friendly and professional manner.,Handle customer inquiries and provide information about our services and facilities.,Manage and maintain the front desk area, ensuring it is clean and organized.,Process check-in and check-out procedures for guests and customers.,Handle and resolve customer complaints and concerns in a timely and efficient manner.,Coordinate with other departments to ensure smooth operations and customer satisfaction.,Maintain accurate and up-to-date records of customer interactions and transactions.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a similar role, preferably in the hospitality or customer service industry.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using Microsoft Office Suite (Word, Excel, Outlook).,Ability to work well under pressure and meet deadlines.,Fluency in Indonesian and English is a plus.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingMultitaskingTime management
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