Customer Financial Solutions Partner

Astra Credit Companies is seeking a dynamic Customer Financial Solutions Partner to join our team in Bali. This role offers a unique opportunity to build meaningful relationships with customers while advancing your career in a dynamic and fast-paced environment. As a Customer Financial Solutions Partner, you will be the frontline ambassador for financial empowerment, helping customers navigate their financial journeys with confidence and ease.

In this role, you will work closely with a diverse customer base, providing tailored financial solutions and advice. You will be responsible for understanding customer needs, recommending appropriate products, and ensuring a seamless customer experience. This is a great opportunity to leverage your expertise in financial services and make a tangible impact on customers' lives.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with customers, acting as a trusted advisor in financial matters.
• Provide tailored financial solutions and advice to meet customer needs and goals.
• Recommend appropriate financial products and services based on customer profiles and requirements.
• Ensure a seamless customer experience by addressing inquiries and resolving issues promptly.
• Stay updated with the latest financial products and services offered by Astra Credit Companies.
• Collaborate with the sales and marketing teams to drive customer acquisition and retention.
• Conduct regular customer reviews and feedback sessions to improve services and products.
• Adhere to company policies and procedures, ensuring compliance with financial regulations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Finance, Business Administration, or a related field.
• Minimum of 3 years of experience in financial services, sales, or a related field.
• Strong knowledge of financial products and services, including loans, credit cards, and savings accounts.
• Excellent communication and interpersonal skills, with the ability to build rapport with diverse customer profiles.
• Proficient in using CRM and financial software tools such as Salesforce and SAP.
• Ability to work independently and as part of a team in a fast-paced environment.
• Familiarity with the Bali market and financial services landscape is a plus.
• Certification in financial services or related fields is a plus.

🛠️ Keahlian

Lowongan Terkait